Returns & Exchange Policy

1. Returns and Exchanges

We want you to be completely satisfied with your purchase from Ayurveda Product. If for any reason you are not satisfied, we offer returns and exchanges subject to the following terms:

2. Eligibility

• To be eligible for a return or exchange, the product must be unused and in the same condition that you received it.
• Products eligible for return or exchange include those that are defective, damaged during shipping, or do not meet the specifications as described on our website.

3. Non-eligible Items

• Certain items are non-returnable and non-exchangeable, including:
  • Products that have been opened, used, or tampered with.
  • Products that are personalized or custom-made.
  • Products that have exceeded the specified return period.

4. Return Period

• You must initiate the return or exchange process within [number] days of receiving your order.

5. Return Process

• To initiate a return or exchange, please contact our customer service team at [your contact information] to obtain a Return Merchandise Authorization (RMA) number.
• Clearly mark the RMA number on the outside of the package.
• Return the product in its original packaging along with the original receipt or proof of purchase.

6. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

7. Exchanges

• If you need to exchange a product for the same item, contact our customer service team to arrange the exchange. You may be required to return the original item following the return process outlined above.

8. Shipping Costs

• Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to our error (e.g., wrong item shipped, damaged product).

9. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as appropriate, and we may request photos or other evidence of the damage or defect.

10. Contact Information

• If you have any questions about our return and exchange policy, please contact us at [8802129041].